We have used luxury escapes on many occasions and have only had great holidays and experiences. Within minutes, all was sorted and now I am so looking forward to my getaway! “ Been a loyal customer of Luxury Escapes for some time, however I won't be using them again, booking CSYE0Y. Elias was friendly, helpful and knowledgable. Book luxury escapes and holiday packages in New Zealand with House of Travel's Holidays @ Home deals. The fact that you mentioned that it was the best customer service over the phone you've had for a long time makes us very happy. Dealing with your office is always a pleasure. I booked a flight and accommodation package for four people to travel to Bali in April 2020. Executive Chairman BookWell Jan 2017 - Present 4 years 3 months. My reason for calling was resolved in a very timely manner and the outcome of the problem I had was resolved to my satisfaction. Luxury Escape and Luxurious Service I had inadvertently booked 'two' holiday packages with Luxury Escapes to go to the Hunter Valley. © 2021 Trustpilot, Inc. All rights reserved. Ripoff Report on: BALIBODY ,LUXURY ESCAPES, LAURA FOLEY - Balibody luxury escapes laura foley luxuryescapescom ripp off company beware dont buy internet Currently Luxury Escapes are providing an extension in expiry dates to travel/accommodation packages which has allowed them to offer a change of dates to affected clients or a credit to be used at a later date. I was having trouble using a gift card online & I was expecting a terrible time to try & resolve the issue. Thanks so very much. WiFi and parking are free, and this villa also features an outdoor pool. Verified customer Phoned for holiday with Luxury Escapes and spoke with Erin, who could not been more efficient and helpful with my request., As a result, booked and paid for the holiday. Here at New Zealand Luxury Escapes, our utmost goal is to exceed customer expectations.Vacations are immensely important; it is that special time that we get to spend with our loved ones or time we need to rejuvenate and relax due to the high-paced world we live in. Thanks so very much. Luxury Beach Escapes. Erin was so friendly, interested, when I explained the Hilton Package was for my son and his fiancee to celebrate their engagement. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Very jealous. Due to COVID travel restrictions we were not able to travel to our luxury escape in Gold Coast. My experience today is guaranteed to make me a more regular visitor to the LE offers. Isabel was Friendly, Helpful, Patient & Efficient. Thank you so much Mike for this positive review. Secret Escapes is an exclusive members only travel club offering our members huge discounts and great deals on hand-picked luxury hotels and holidays 2,552 people have already reviewed Luxury Escapes. Dec 13, 2019 - Explore Mr Connoisseur's board "Luxury Escapes" on Pinterest. I got my refund and confirmation of refund … My reason for calling was resolved in a very timely manner and the outcome of the problem I had was resolved to my satisfaction. It has been a strong-selling model since its introduction, spawning several variants including a hybrid-electric version. The Noordhoek valley remains one of Cape Town’s treasured destinations, providing a rural atmosphere and rustic surroundings, mountain ranges and vast wetlands. MAX, a superstar at Luxury Escapes!!!!! Check out what 3,413 people have written so far, and share your own experience. FILE A COMPLAINT. Would like to thank Nick M for his outstanding service during such a challenging time. You can enjoy an LCD TV with digital channels, and each apartment features free WiFi, an espresso maker, and a ceiling fan. She organised the Credit Voucher during the same phone call & sent me a confirmation email. Todd was very efficient and courteous in assisting with our request. Katie was extremely helpful and efficient. I booked a flight and accommodation package for four people to travel to Bali in April 2020. Thanks Todd. Hi John, thank you for your review. Allow Rental Escapes to provide your tailor-made luxury experience. My call was answered by Luxury Escape Team Member Hamish - he couldn't have been more polite, attentive and accommodating. Thank you Alan for taking the time to leave us some stars - we really loved the kind words, This is the kind of review we love to recieve. T The loaner Aug 25, 2020. Allow Rental Escapes to provide your tailor-made luxury experience. File a complaint. Australian Luxury Escapes has been operating luxury small group and private tours for 30 years and offer our guests a genuine 5 Star Australian experience. I was having trouble using a gift card online & I was expecting a terrible time to try & resolve the issue. Received excellent advice and service from Emma at Luxury Escapes. And this is not always a given when dealing with Support/Help Desk call centres. Similar sites in UK (except for TravelZoo which offers same deals internationally) don't offer such quality holidays at such advantageous proces. The property charges this 7 days before arrival. I spoke to Erin today, it was the best customer service I have had over the phone in along time. Find a businesses trust across multiple review sites with a quick glance. My request was resolved promptly and without fuss. Luxury amenities. All rights reserved. She organised the Credit Voucher during the same phone call & sent me a confirmation email. I booked through Luxury Escapes not Qantas who by the way can take up to 10 months to refund. The fact that you mentioned that it was the best customer service over the phone you've had for a long time makes us very happy. Luxury Escapes (Booking Service): 4.1 out of 5 stars from 2,814 genuine reviews on Australia's largest opinion site ProductReview.com.au. Hi Glen, we are very happy to hear your experience with Emma was a wonderful one! In the Travel agent category www.inspiredluxuryesc apes.com. We will pass on your feedback to Isabel - she's a star! Hi Kate, very pleased to hear Hamish helped fixed your booking issues - indeed a legend! Luxury Escapes Tours, Sotogrande: Hours, Address, Luxury Escapes Tours Reviews: 4.5/5 Excellent interaction with my Luxury Escapes consultant, Isabel was Friendly, Helpful, Patient & Efficient. He made a difficult situation as good an experience as it could be. Luxury Escapes Pty Ltd — Holiday booking. My experience today was Fantastic & guaranteed to make me a regular visitor to Luxury Escapes. Secret Escapes is an exclusive members only travel club offering our members huge discounts and great deals on hand-picked luxury hotels and holidays To maintain the highest possible level of online security, we will soon be blocking older, less … I spoke to Erin today, it was the best customer service I have had over the phone in along time. Find your perfect romantic, family or honeymoon holiday with Inspired Luxury Escapes. All questions were answered with excellent professionalism and knowledge. Elias was friendly, helpful and knowledgable. Secret Escapes is an exclusive members only travel club offering our members huge discounts and great deals on hand-picked luxury hotels and holidays To maintain the highest possible level of online security, we will soon be blocking older, less secure browsers to protect your data and privacy. Share Report Copy. Alpharetta, GA 30004-6130. Read about their experiences and share your own! As a long-time Luxury Escapes customer, I am disappointed to be writing a negative review. Luxury Escapes' new Experiences offering allows hotels to include additional products for purchase, such as spa treatments, beverage packages, all-inclusive and more. Would like to thank Nick M for his outstanding service during such a challenging time. He has bent over backwards to assist my wife and I. Glad your experience with Criona was exceptional. There are 4,213 complaints on file for the Ford Escape. Hi Marika, thank you for this great review for Erin, she'll be so pleased to hear. Also, an excellent voice, elegant and melodious....this from a retired school teacher who cares about such things!Thank you, Erin! Luxury travel at low prices with Secret Escapes. Fantastic service !! My call was answered by Luxury Escape Team Member Hamish - he couldn't have been more polite, attentive and accommodating. Katie provided very clear advice regarding our situation and organised for a credit to our account for which we were very grateful. Thanks Hamish. Thanks Todd. Hi Stan, thank you for this wonderful review! Thanks Nick. At Luxury Escape, you'll be 1.6 km (1 mi) from Palm Beach Golf Club. Todd was a great help and dealt with the situation super fast. The accommodation is 19.3 miles from Cardigan, and guests benefit from complimentary WiFi and private parking available on site. AU. Luxury Escapes Tours, Sotogrande: Hours, Address, Luxury Escapes Tours Reviews: 4.5/5 He fixed everything for us in record time and with such ease and care. Escape from COVID-19: South Africa's luxury 'Blue Train' Timeless ease fills the room as passengers embark on a luxurious two-night trek Erin was so easy to communicate with, she was interested, knowledgeable. Thank you for this wonderful review Annabel, greatly appreciated! Received excellent advice and service from Emma at Luxury Escapes. 524 talking about this. She was unable to book an alternate date I had requested so offered to organise a credit. Discover luxury hotels & accommodation here. Todd was a great help and dealt with the situation super fast. I booked a flight and accommodation package for four people to travel to Bali in April 2020. Hi Glen, we are very happy to hear your experience with Emma was a wonderful one! How those businesses take care of those complaints is what separates good businesses from the rest. Luxury Escapes cannot provide the product that i paid for which was a holiday at a hotel in Bali for a week commencing 6 September. Luxury Escapes began with two people (Schwab and his co-founder, Jeremy Same) and now has a staff of over 400, including a new general manager, Blake Hutchinson. Fully equipped to meet your needs, with ample space and privacy. See BBB rating, reviews, complaints, & more. Hi Stan, thank you for this wonderful review! Hope you'll have a wonderful escape when the time comes! Business Profile. All rooms have soaking tubs and kitchens. Visit this website www.inspiredluxuryesc apes.com. Write a review. Luxury Escapes is Australia's fastest growing travel brand. All business will get complaints. Voice your opinion today and hear what 3413 customers have already said. It was the BEST Customer Service I've had over the phone for a along time. A damage deposit of AUD 1000 is required. All questions were answered with excellent professionalism and knowledge. Due to COVID travel restrictions we were not able to travel to our luxury escape in Gold Coast. I'd changed the check-in dates twice but wanted a Credit Voucher for the escape so I could use this for any future holiday overseas or locally in Australia. Business Profile. As a long-time Luxury Escapes customer, I am disappointed to be writing a negative review. Custom itineraries. Luxury Escapes response is the charges are from the airline. Also, an excellent voice, elegant and melodious....this from a retired school teacher who cares about such things!Thank you, Erin! A wide range of activities and accommodation is offered in Noordhoek. 4.2. We had a lot of travel booked this year and have had to cancel due to COVID-19. Luxury Beach Escapes. Isabel was Friendly, Helpful, Patient & Efficient. Katie provided very clear advice regarding our situation and organised for a credit to our account for which we were very grateful. Our luxury escape was very good value but because it was in England we could not use it. | Read 821-840 Reviews out of 2,552 My call was answered by Luxury Escape Team Member Hamish - he couldn't have been more polite, attentive and accommodating. Needless to say it did not happen. Register Sign in. www.inspiredluxuryesc apes.com. Hi Lysette, glad to hear you are happy with the service provided efficiently by Hamish. Picture waking up surrounded by the crystalline waters of Bora Bora, or marvelling at the ancient medinas in Morocco. Hi Chris, we appreciate your continued support and recommending us. Luxury Escapes discount codes provide a gateway to some of the world's great destinations. For example, enjoy Luxury Escapes Hawaii, Singapore, Fiji, and Vietnam holidays. Luxury escapes mission statement and values state to exceed customer expectations, do the right thing, and never ever ever screw a customer. Great service and understanding from Vannessa. We will pass on your feedback to Isabel - she's a star! Inspired Luxury Escapes Reviews 71 • Great . Read 2 more reviews about Luxury Escapes Only the latest review will count in the company's TrustScore Kay Neill 1 review. Fantastic service !! Hi Marika, thank you for this great review for Erin, she'll be so pleased to hear. She made me feel and in fact said she was personally pleased about the whole deal. A quick search for a two day holiday during the weekend yields a few results, none of which boast flattering costs. We are so happy to hear Katie provided excellent service and a great outcome for you. Smoking is not allowed. Jul 28. Booking change Alison contacted me to let me know a property wasn't able to accommodate the dates I had booked. Your trip designer can plan every last detail and make sure everything is just right. Real reviews from real people. Luxury Escapes is one of the world’s fastest growing travel websites, with more than two million members accessing our limited-time offers at ‘insider’ prices. Reviews from Luxury Escapes employees about Luxury Escapes culture, salaries, benefits, work-life balance, management, job security, and more. Highly recommended. The sales team, particular mention to Criona who was extremely friendly, helpful and proactive in assisting us. I telephoned the UK office of Luxury Escapes … Phoned for holiday with Luxury Escapes and spoke with Erin, who could not been more efficient and helpful with my request., As a result, booked and paid for the holiday. © 2021 Trustpilot A/S. Hi All,Just wanted to say how very pleased I was with the help I received from Erin yesterday. I would personally like to thank Luxury Escapes and MAX, a fabulous customer service rep. Jul 28 Luxury Escapes: The World’s Best Holidays TV Show is back Good SwerviceWe had been trying to re confirm some…, Excellent service by Max and Elias, in providing additional service to original booking. When I contacted Luxury Escapes, the consultant Abby couldn't be more helpful. I'd changed the check-in dates twice but wanted a Credit Voucher for the escape so I could use this for any future holiday overseas or locally in Australia. THE nation may be stuck in lockdown but that hasn’t stopped the celebs from posting enviable shots from luxury yachts as they escape the pandemic in recent weeks. Erin was so friendly, interested, when I explained the Hilton Package was for my son and his fiancee to celebrate their engagement. Todd was very efficient and courteous in assisting with our request. Vero Beach, FL 32963 (772) 559-0264. ABTA & ATOL protected. Luxury Escapes. Escape with one of our luxury vacations and villa rentals, and retreat into your personal haven. Excellent service by Max and Elias. Smoking. Luxury holidays using only handpicked hotels from the world's best destinations. Hi Lysette, glad to hear you are happy with the service provided efficiently by Hamish. We have twice had to amend a trip with luxury escapes secondary to COVID. 3055 Cardina Drive, Suite 101. Hi Courtney, great to hear you were satisfied with the outcome provided. We have used luxury escapes on many occasions and have only had great holidays and experiences. Save on holiday travel & accommodation packages with Luxury Escapes. Your Luxury Escape - Sway, Luxury at Byron Bay accepts these cards and reserves the right to temporarily hold an amount prior to arrival. The sales team, particular mention to Criona who was extremely friendly, helpful and proactive in assisting us. Highly recommended. Do you agree with Luxury Escapes’s 4-star rating? Katie was extremely helpful and efficient. Luxury Escapes. And this is not always a given … He made a difficult situation as good an experience as it could be. This review was posted by a verified customer. We operate 2 exceptional small group Sydney tours and a wonderful tour to the Blue Mountains along with a magical small group tour from Cairns to the Daintree Rainforest. My experience today was Fantastic & guaranteed to make me a regular visitor to Luxury Escapes. Good SwerviceWe had been trying to re confirm some…, Excellent service by Max and Elias, in providing additional service to original booking. Within minutes, all was sorted and now I am so looking forward to my getaway! Consumer complaints and reviews about Luxury Escapes Pty Ltd. Holiday booking. Escape with one of our luxury vacations and villa rentals, and retreat into your personal haven. Find your happy place at Elysia Wellness Retreat, Australia’s leading wellness sanctuary in the heart of Hunter Valley wine country. Many thanks for making this experience so easy. View deals for Your Luxury Escape - Amala Villa. He fixed everything for us in record time and with such ease and care. Get Accredited Business Login Scam Tracker. LOL Many of my Aussie friends and others we have met in Khao Lak have used it very happily. Vacation Rentals. We were at another hotel in Phuket with an escape booked at a local Phuket hotel in a couple of weeks (April 2020). Hi Susie, great to hear Erin helped make your booking experience a smooth-sailing one! See BBB rating, reviews, complaints, & more. Hamish was helpful, patient and swift acting when we realised we had stuffed up our dates. However, with the Ford Escape owners and potential buyers should be … Hi Marko, thank you for your review and we are so pleased to hear it was a fantastic experience with Elias. Secret escapes have made up communications. Fast-forward six months and the new date is now impossible due to border closures. We had been trying to re confirm some dates as lock downs had forced cancellations, we had no success until we contacted Issy who fixed up our new booking .Issy was very quick and we were very happy with her prompt service. Thanks Hamish. Thank you Alan for taking the time to leave us some stars - we really loved the kind words, This is the kind of review we love to recieve. ... including a complaints process. Stay at breathtaking hotels and resorts, or tour some of the world's most amazing locations. Have been doing battle with them ever since for a refund. Answer 1 of 46: There have been a few queries from fellow forum members re the status of their Luxury Escapes Bali packages. Vacation Rentals. We have twice had to amend a trip with luxury escapes secondary to COVID. Hiding negative complaints is only a Band-Aid. Glad your experience with Criona was exceptional. There are some enticing Luxury Escapes Maldives fares, as well as options in Japan and Thailand too. We are so happy Erin was a great help and able to provide such a great experience, Well done Issy! Booked a family holiday to Thailand with them for a June departure. Hi George, thank you for your positive feedback for Todd, glad you were happy with the service. Hi Kate, very pleased to hear Hamish helped fixed your booking issues - indeed a legend! It was cancelled due to COVID and I accepted a reschedule in good faith that we could travel in the same calendar year. They have made an offer of 20% refund as a good will gesture. I recently had a slight issue/challenge booking a Luxury Escape stay via a gift voucher I received last year. Secret Escapes is een exclusieve reisorganisatie met exclusieve kortingen en fantastische aanbiedingen voor leden. Learn how your hotel can benefit. Hi John, thank you for your review. All of our luxury holidays have been carefully handpicked by our experienced team, ensuring the finest hotels and villas in the most charming resorts are included in our portfolio. Excellent service by Max and Elias. 3390 S 8480 W. I spoke to Isabel today regarding an overseas holiday I paid for in 2019 but still haven't been able to take due to Covid-19. We are so happy and thankful for the review - thank you for sharing Anthony, Excellent - thank you for the 5-stars Amy, Amazing work from our Support team - we look forward to sharing this with them, Thank you for sharing your review with us Peg. They said they would help get money back from hotel but we have seen no evidence of this help. 6,045 talking about this. Cancelled Luxury Escapes package for… Had a booking with Luxury Escapes for Perth, Western Australia for November, as expected we are unable to now travel as the hotel has informed us that it is closed due to Covid. Charlotte City Council escapes sanctions after flurry of ethics complaints ends quietly Alison Kuznitz, The Charlotte Observer 1 day ago Pope Francis heads to … Consumers want to see how a business took care of business. welcome to inspired luxury escapes Here at Inspired Luxury Escapes, we believe in creating holidays of a lifetime with unforgettable experiences and memories.
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